Unmatched prices for a smoke-free future: Australia's leading pharmacy for nicotine addiction management products.

Privacy Policy


1.1. Quitmed (ACN 659 612 629) is a business registered in Australia (hereinafter referred to as "Quitmed", "we", or "us"). We are committed to keeping your information safe and secure in accordance with the Privacy Act 1988 (Cth) (the Privacy Act), the Australian Privacy Principles, and any applicable State or Territory laws governing data collection or privacy. By engaging Quitmed’s services (the "Services") or using Quitmed’s website (the "Website"), you consent to Quitmed's use of your private information as outlined in this Privacy Policy.

Collection of Personal Information

2.1. Quitmed may collect and use the following types of information:

  • Information about your use of the Website and Services, including but not limited to your IP address, browser type, operating system, pages viewed, cookies, purchase history, and referring website address.
  • Personal details such as name, date of birth, contact details, gender, address, email, Medicare details, emergency contact details, and payment information. 2.2. We may collect personal information from you in various ways, including:
  • When you register for the Website and Services.
  • When you make inquiries or orders through our Website.
  • When you interact with Quitmed electronically, in person, or via mobile applications.
  • When you access Quitmed’s Website or Services.
  • When you provide feedback, participate in market research surveys, or submit user reviews.
  • When you provide financial and/or credit card information.
  • When you communicate with Quitmed user support.

Use and Disclosure of Personal Information

3.1. Quitmed may use your personal information for the following purposes:

  • To enable access to the Website and Services.
  • To supply requested Services and products.
  • To track usage and measure traffic statistics.
  • To receive information from third-party suppliers/providers.
  • To contact you regarding Services or feedback.
  • To collect payments.
  • To improve our goods and services.
  • To verify your identity, address, and age.
  • To consider you for employment or other relationships with Quitmed.
  • To address any issues or complaints.
  • To communicate with third-party providers.
  • To send you marketing communications.

3.2. Quitmed will not disclose your personal information unless it is necessary for the provision of Services or with your consent. However, Quitmed may disclose your information to:

  • Employees, related bodies corporate, pharmacists, pharmacy staff, agents, contractors, and third-party providers.
  • Accountants, insurers, lawyers, auditors, and professional advisers.
  • Payment system operators and prospective employers.
  • Third parties for law enforcement or public safety purposes or as required by law.

3.3. Quitmed may disclose your information in certain circumstances, including medical emergencies, legal proceedings, or to protect its legal rights or the safety of others.

Security and Accuracy

4.1. It is essential to keep your information accurate, complete, and up-to-date. Please inform Quitmed of any changes to your information.

4.2. Quitmed will take commercially reasonable steps to protect your information from misuse, loss, unauthorised access, modification, and disclosure.

4.3. Quitmed will take steps to destroy or de-identify your information when no longer needed for the provision of Services.



Access and Correction

5.1. You are responsible for ensuring the accuracy of the information you provide to Quitmed.

5.2. You may request access to your personal information held by Quitmed by contacting us at hello@quitmed.com.au.

5.3. Quitmed reserves the right to charge a reasonable administration fee for access requests.

5.4. Quitmed may withhold or refuse access to personal information in accordance with applicable laws.

Identifiers and Anonymity

6.1. Quitmed may retain, collect, and maintain your information for statistical analysis purposes after de-identifying it.

Sensitive Information

7.1. Quitmed will only use sensitive information for the primary or directly related purposes, with consent, or as required or authorized by law.

Trans-Border Data Flows

8.1. Quitmed may transfer your information to servers located in Australia or overseas, subject to appropriate safeguards.

8.2. Transfers of information to foreign countries will occur under circumstances consistent with Australian privacy principles.


9.1. If you have any complaints regarding this Privacy Policy or Quitmed’s privacy practices, please contact us at hello@quitmed.com.au.

9.2. Complaints should specify the nature of the concern and will be addressed promptly.

9.3. Quitmed values your feedback and will provide a timely response to your complaint.

Opting Out of Direct Marketing

10.1. You may opt out of receiving marketing communications from Quitmed by unsubscribing from our mailing list.


11.1. Quitmed uses cookies to enhance user experience. Users can manage cookie preferences in their browser settings.

Third-Party Sites

12.1. Quitmed is not responsible for the privacy practices of third-party websites linked from our site.


13.1. Waivers of this Privacy Policy must be in writing and signed by Quitmed.

13.2. This Privacy Policy is governed by the laws of Queensland, Australia, with disputes resolved in Brisbane.

Variation to this Privacy Policy

14.1. This Privacy Policy is available online at [insert web address].

14.2. Quitmed reserves the right to modify this Privacy Policy at any time, with changes posted on the website.

14.3. Your continued use of the website after changes constitutes acceptance of the revised policy.


15.1. For questions regarding this Privacy Policy, contact Quitmed at hello@quitmed.com.au.